top of page

FAQ

Welcome to our FAQ page, your comprehensive guide to optimizing your short-term rental hosting experience. As a platform that not only manages your property but also provides top-tier housekeeping and maintenance services, we understand the unique challenges and opportunities that come with hosting. Here, you'll find answers to common questions, practical tips, and expert advice to ensure your property is not only managed efficiently but also maintained to the highest standards. If you have a question that isn't covered here, don't hesitate to reach out to our support team. Let's make your hosting journey seamless and successful!

How do I get started with short-term rental management?

Starting with short-term rental management involves setting up your listing, determining pricing, and familiarizing yourself with local regulations. We will guide you through each step.

What services do you offer for property management?

We provide a range of services, including guest communication, booking management, and maintenance coordination, we also offer tailored services! Contact us and learn how our comprehensive platform can streamline your hosting experience.

Housekeeping and Maintenance Services

Our professional housekeeping team ensures your property is spotless for each guest, providing services such as cleaning, restocking essentials, and thorough inspections.

Why us?

  • Professionally trained team

  • Fully insured and compliant.

  • Efficient, friendly service that suits the needs of your business.

  • Our experienced team of property managers is ready to help you.

  • We strive to have the best communication

  • Prompt email responses

How do you handle guest communication and enquiries?

We manage all guest communication on your behalf, responding promptly to enquiries, providing check-in instructions, and addressing any questions or concerns.

Can I customize the guest experience for my property?

Absolutely! We work closely with you to understand your preferences and requirements, allowing us to tailor the guest experience to your unique specifications.

Can I adjust pricing based on special events or holidays?

Yes, we offer the flexibility to adjust pricing for peak seasons, holidays, and local events to capitalize on high-demand periods.

What legal considerations should I be aware of as a short-term rental host?

We provide guidance on local regulations, permits, and compliance requirements to ensure you're operating within the legal framework.

Do you assist with tax reporting for my short-term rental income?

While we don't provide tax advice, we can offer resources and guidance on reporting your rental income for tax purposes.

How to get started?

1. Contact Us.

2. Choose your service.

3. Schedule a virtual onsite consultation via Zoom.

4. Arrange a visit to your property with someone from our team.

5. Agreements and contracts.

6. We take care of your property.

Have a question that's not answered here? Feel free to contact our support team, and we'll be happy to assist you.
bottom of page